If you have a concern about a change in your recent stats and would like the team to investigate further, please provide us with the below information.

Please provide as much detail as possible. Once completed your affiliate manager will take a deeper look and follow up with your directly.

Affiliate ID*
Email*
Country Of Residence

Please share details of your conversion rate sales and clicks currently and previously, specifying which date ranges you are comparing:*

Previous Period

From
To
Clicks
Sales
Conversion Rate

Current Period

From
To
Clicks
Sales
Conversion Rate
Please specify details of the issue you have come across.*

Have there been any changes to your traffic recently eg. new/different source of traffic, noticeable increase/decrease in volume?*

Have there been any major changes in your organic rankings which may have had an impact on conversions, if so please advise which keywords, date of change and number of rankings the key term increased or decreased by?*

Have you made any other changes onsite which may have impacted conversions? If so please advise what changes have been made and the dates those changes were implemented? *

Any other comments/useful information?